Roomstore

The tagline of Roomstore is: "We put it all together and save you more money!" This motto says already a lot about the company. First of all, with the help of this company it very possible that the customers can put aside some money and spend them on something else. But then the other thought comes to the mind out of the sudden: if they say that with their help it is so possible to save money, then there should be some catch. Because businesses in our days do not do anything that cannot bring them profit. They are focuses o profit and sometimes just do not understand that good customer services can bring them directly to their profits. Everything in trade relations is dependent one upon the other: you take care of consumers, they bring you money.

About the company. Roomstore was founded in 1992. That is almost seventeen years ago. And since then Roomstore has already succeed in many things. It really expanded and it has created itself a name, or an image for the consumers. The company started as four stores located in Texas. And at the present time it is one of the largest furniture retailers in the United States. Roomstore specializes in manufacturing, design and selling of furniture. It is famous for its one stop shopping experience offered to the customers. The company focuses on three main points, which are style, value and service. At the present time the company offers a wide range of different living room, bedroom, dining room wood and upholstered furniture, accessories, etc.

Roomstore products and services. The company supplies its clients with good furniture, but it really lacks customer service. For instance, Roomstore can deliver you the furniture you have bought without any bill for it. And when you call to deal with the question Ashley Furniture’s representatives just calm you down saying that it is not a problem and you do not have to worry. But lately you just get a call from some debt collection agency and they state that you were being reported to collectors. That is how they create problems for their customers. Or Roomstore salesperson can ask you to sign some contract which bonds you to repay 30% restocking fee if the furniture is returned, which is absolutely unacceptable in terms of fair business practice. That is why all the consumer should be aware.