When something gets old we want to replace it with something new that is better in its quality and appearance. New things cost money and if you want to buy a brand product then you pay twice as much. And for big money you expect good quality and even better customer service. Hardly ever both are available. And in some cases you spend your money on awful quality and even worse service.
Bob's Discount Furniture. As funny as it may seem, the Bob's Discount Furniture was started due to a motorcycle accident. Its founder Bob Kaufman had a bad injury and he used a waterbed to recover. That bad experience resulted in a furniture company which was founded in 1991 in Newington, Connecticut. Today it is a chain of furniture shops in the Northeastern part of the USA. The company is known for its advertisement campaign and for offering video arcades, home theaters and in-store miniature golf. Among the products offered by the company areseparate beds, bedroom sets, sofas, armchairs and other facilities. Customers are dissatisfied with the quality of the furniture Bob's Discount Furnitureoffers and that is not reimbursed with the customer care. They do not care about the warranties they give and sometimes fraud people selling them one item and in the check mention the other one so that it can not be returned in case it breaks.
Ashley Furniture. Ashley Furniture was founded by Carlyle Weinberger in 1945. Originally it was a sales organization and specialized in certain tables and wall systems. Ashley has become a "WorldClass Furniture Manufacturer", the largest furniture manufacturing company in the country. Today it offers different living-room, bedroom and kitchen pieces and sets as well as accompanying accessories. One of the drawbacks of the company is its customer care. Ashley Furniture does not fulfill the promises it gives in its advertisements and in the stores when consulting clients. The damaged furniture is not replaced, the money is not given back in case the quality of the product is poor, and in many cases the delivery fails or delays.
Comparison. Bob’s Furniture is a comparatively young company, unlike Ashley, less experience and less fame. But both of them fail to provide proper quality of products, services and customer care. Huge advertisement campaigns of Bob’s furniture are well known but the customer is the best advertiser. The company can boast of itself, but the clients may not praise it because of painful experience. More than half a century is not a little period on the market and Ashley did care about the quality and its customers for a long time. But numerous acquisitions and merges must have spoiled the manufactures. Previous attainments keep the company on the market. But it is better never to stop improving. The market is growing and the competition as well.
Saturday, February 23, 2008
Ashley Furniture and Bob's Discount Furniture
Simmons Beauty Rest
There are several things that can keep you young and healthy. Here belong sports, correct nutrition, positive lifestyle and of course sound sleep. When a person sleeps he\she forgets about all the troubles, the body and brain have rest and numerous regenerating processes take place. An average person is supposed to sleep from 8 to 10 hours a day. Comfortable beds and mattresses ensure you sound and healthy sleep.
Beauty Rest. The Simmons Company was established in 1880. And in 1925, the Mattress Reviews products were introduced. All the celebrities, Henry Ford, Thomas Edison, Dorothy Lamour, and Eleanor Roosevelt, to name just a few, praised the quality of these mattresses. In the mid 1950s the advertisements showed that even elephants enjoyed the comfortable goods manufactured by the company. Nowadays Mattress Reviews is one of the leading companies in the world for manufacturing mattresses and accessories.
Bitter experience. Can anyone experience something worse and frightening than a string out of the bed in the middle of the night on the day when you have purchased a new mattress? Of course, you can. If the company does not want to reimburse you the product damage. Or if there was a delivery failure. Or what is worse, the company sold you one mattress, put in the check another item name and then refused to deal with you at all. Last I time I bought a mattress I witnessed its death. The deliverers carried it into the house did not take the trouble to unwrap it and left. When I opened it and tried to put on the bed, it turned out to be broken in half. The customer service accepted my claim and promised to call back. I paid an enormous sum of money for it and for 2 months so far I have been sleeping on the sofa…Maybe it is not about quality and it may be the delivery fault, but customer care at Mattress Reviews is awful.
Friday, February 15, 2008
Home Depot
There are some companies that are considered to be the best and the leading companies in their industry but they still are the subjects to criticism. For example Home Depot company is the largest home improvement retailer in the country and one of the leading general retailers. Nevertheless, there are many controversies that cast some doubts upon the reputation of Home Depot.
About the company. Home Depot is one of the leading retailers of home improvement and other related products and services. The company operates several thousands of huge stores all over the United States. Besides, the company operates a number of stores in Canada, Mexico and even in China. Home Depot provides a complete line of improvement products such as household appliances, tools, hardware, building materials, flooring supplies, garden supplies, lumber, paint and thousands of other necessary things. The company is known for its large warehouses that are much bigger than the facilities of the rivals of Home Depot. The company sponsors many different sports events and other entertainment events and the management of the company considers that it is very important to participate in different charitable events.
About the problems. The have been a lot of complaints filed against the company after the lawsuit that was filed by the former Home Depot employee. That person alleged that the management of the company forced him to make unwarranted charge backs against vendors. According to him, this was made to cover defective products. The case has not been settled yet, but some customers have already decided to change the retailer. And it costs significantly more for Home Depot to attract new customers now. The offended employee has shared his experience with much more people than the happy customers of Home Depot have ever shared. And even if the whistleblower would not win the case, he has already made so much damage to the company that it will take a long time to compensate it. And people keep on reading the news about the litigation and try to understand whether it is worth shopping with Home Depot or not.
Saturday, February 9, 2008
Ashley Furniture
The place you live in is extremely important. And all the things that surround you are important as well. You may not understand this, but you feel this unconsciously. And the effect of your home environment is just huge. Psychologists have proved that. The things that surround you at your place can ease the pain, can boost you with energy or make you feel fatigue. This is all unbelievable but true. And if we have this knowledge today, we have to pay attention and change the things that our predecessors could not change. And furniture plays a huge role in our home environment. That is why we have to be very careful and attentive while choosing the furniture and the furniture store. If you are going to buy some furnishing at Ashley Furniture, you may find this information necessary.
Ashley Furniture. Actually, at the present time Ashley Furniture is considered to be one of the fastest growing furniture businesses in the United States. The company has developed its own concept of how the furniture store should look like and how everything in it has to be performed and the customers liked this concept. Nowadays it is not very difficult to change the point of view of the customer that is why we have to be very clever and do not fall for those catchy slogans and interesting breath-taking commercials.
Ashley Furniture problems. Problem number one at Ashley Furniture is their customer service. Sales persons at the furniture stores are just like flies that cannot leave you alone and let you take your time while choosing the piece of furniture. They are always around you, trying to understand how much money they can get of you. And then they are so pushy and try to sell you the thing they you do not need at all and that costs twice as much as you were going to spend. You have to avoid this Ashley Furniture brainwashing and buy the item you really like yourself and that will look nice at your home.
Saturday, February 2, 2008
Ethan Allen and Levitz
When you are going for a shopping spree, it means that you tend to find understanding people there. And this sentence is not just a rhyme, but also a piece of wisdom. At the present time shopping is not just a way to buy some goods you are run out of, but the time you spend with your friends or finally all alone, like rest or even a therapy. Shopaholics are not crazy people anymore but those who really know how to get out of depression they cannot battle any other way, for example – buying furniture or some other home improvement product. This is shopping with the help of which you kill two birds with one shot: shake the stress away and refresh your place somehow. You can shop in Ethan Allen Furniture store or in Levitz Furniture store.
Ethan Allen. Ethan Allen is a chain of furniture stores that provide a huge option of different pieces of furniture for dining room, living room or bedroom. This sofas, beds, chairs, coffee tables, nightstands and other items can be wooden, upholstered or plastic. Ethan Allen has a group of professional designers who create unique Ethan Allen designs for furniture. Ethan Allen furniture stores have a lot of showrooms, where a customer can easily choose furniture, furnishings or some related accessory. But sometimes people complain that the quality of furniture is not that good as it should by and some items just fall apart after the purchase.
Levitz. This nationwide chain of furniture stores was founded as a retailer of average priced furniture items and stuck to this policy until it ceased the operation in 2007. Levitz furniture has a great option of furniture as well and was well known for its catchy taglines used in advertising complaints, such as: "You will love it at Levitz." But in 1997 Levitz filed a bankruptcy for the first time and the again in 2005. In 2007 the failing company was sold to a group of bidders that are trying to close the rest of its stores as soon as possible.